cpp.edu DNSSEC Outage: 2017-07-01

Updated: July 1, 2017

Overview

This page gives some details on the cpp.edu (California State Polytechnic University, Pomona) DNSSEC outage on July 1, 2017.

Timeline / DNSViz

Zonemaster

OpenDNS & DNS-OARC

OpenDNS does not support DNSSEC, and instead supports DNSCurve. DNS-OARC currently supports only DNSSEC, and thus, DNS-OARC's users saw SERVFAIL for queries under cpp.edu during this outage.

With OpenDNS, without DNSSEC, queries succeed:

$ dig mx cpp.edu. @resolver1.opendns.com.

; <<>> DiG 9.4.2-P2 <<>> mx cpp.edu. @resolver1.opendns.com.
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62134
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;cpp.edu. IN MX

;; ANSWER SECTION:
cpp.edu. 300 IN MX 10 mxa-001ba602.gslb.pphosted.com.
cpp.edu. 300 IN MX 10 mxb-001ba602.gslb.pphosted.com.

;; Query time: 28 msec
;; SERVER: 208.67.222.222#53(208.67.222.222)
;; WHEN: Sat Jul 1 07:11:16 2017
;; MSG SIZE rcvd: 100


With DNS-OARC, because of DNSSEC, queries fail:

$ dig +dnssec mx cpp.edu. @184.105.193.73

; <<>> DiG 9.4.2-P2 <<>> +dnssec mx cpp.edu. @184.105.193.73
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 1294
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags: do; udp: 4096
;; QUESTION SECTION:
;cpp.edu. IN MX

;; Query time: 546 msec
;; SERVER: 184.105.193.73#53(184.105.193.73)
;; WHEN: Sat Jul 1 07:11:18 2017
;; MSG SIZE rcvd: 36

Logfile example